Leading People To Success
Marco Mosquera Jensen is a leading digital analyst and thought leader who studies innovation, disruption and digital Darwinism. He humanizes trends in a variety of business scenarios to help executives make decisions about the state and future of markets, go to market strategies and identify areas of opportunity. He’s helping business leaders and disruptors develop the insights and courage needed to thrive in an era of digital transformation.
Marco is a veteran adviser to global brands, technology vendors, startups and boards. His research-based work has helped companies build cultures of innovation, lead digital transformation initiatives, design market-leading customer experiences, and cultivate new markets. Whether it’s B2B, B2C or B2B2C or retail, industrial, tech, automotive, travel, beauty, fashion, CPG, QSR, financial, pharma, health, you name it, Marco has navigated the difficulties you’re facing today. He’s here to help you. It’s honestly what inspires his work.
His experienced, but also personable and inspirational, approach helps executives, stakeholders founders and directors:
- Create alignment across teams
- Accelerate short-and-long term innovation and transformation roadmaps
- Identify gaps in strategy and execution
- Inspire teams and workforces to unite behind innovation and transformation
- Research markets and areas of opportunity
The Experience2
In today’s work from anywhere environment, collaboration and communication have never been more important. We must prioritize the human element of business and find ways to stay closer to our employees and our customers in an engaging and meaningful way. One way is to challenge your organization to reimagine what work can look like – and how becoming an employee first, customer-centric organization will help ignite more focused growth.
A revered expert in customer experience management, Marco Mosquera Jensen specializes in all facets of customer-centricity. He is an expert on customer-first business strategies and is relentless in formulating new actionable insights that have gone on to become proven customer experience standards. Marco has also helped several large organizations with impacting positive business outcomes by changing the way they interact with customers.
Marco share insights into:
- The causal link between employee experience and customer experience.
- How employee expectations have changed.
- How customer expectations have shifted to a more personalized and digitally connected engagement.
- How companies can design effective EX- and CX-centered growth strategies.
- What executives will need to consider when designing collaboration between all those involved with employees, customers and technology.
Marco Mosquera Jensen aims to benefit customer-facing professionals and improve the overall experience landscape offered to customers.
Returning to Growth
The last couple of years have taught us to be nimble and adaptive to survive in today’s changing world. Growth is one of the most challenging leadership efforts of any CEO and their executive team. Companies that have changed their ways of doing business in this new normal have survived this tough time. Now they have to take the next step for their business growth. It requires re-strategizing their business operations to manage uncertainties and changed consumer behaviors.
To achieve growth, we must out-think and out-execute our competition. We must find ways to ignite a beginner’s mind that is open to new ideas and ways of doing things.
Marco Mosquera Jensen, Innovation & Growth counselor has developed solutions that inform companies on how the strategy should guide their growth decisions and actions while ensuring they are aligned in their beliefs, approach, and eventually actions to realize their desired growth outcomes.
You will learn:
- The internal obstacles to profitable growth.
- How to think about growth paths rather than strategies.
- How to create the context that leads to growth.
- How to sequence and time growth actions.
- Approaches to gauge organizational health.
Using the latest thinking and drawing on decades of experience in supporting growth, the Strategic Business Growth techniques will help companies address their specific challenges and develop strategies to take advantage of growth opportunities within their own business context.
The Future of Sales
The future of sales is being led by the vast array of technology capabilities companies now have at their disposal including AI, Machine Learning, CRM, Video and Analytics. But technology isn’t the only area being considered. Reimagining teams, organizational structures, partnerships and selling processes will also become top of mind for companies looking to achieve growth.
Marco Mosquera Jensen helps you transform your sales process using the next generation of tools, tactics and strategies. He has dedicated his life in helping companies build modern, efficient, high tech sales processes that generate more revenue while using fewer resources.
Pulling from Marco’s analysis, you’ll also gain insight on:
- The changing relationship between the seller and the buyer.
- Understanding why we don’t have a technology problem, but rather, we have a people and process problem.
- Why building a bias for your employees and your existing customers will help maintain growth when customer acquisition slows.
- How best to leverage technology to streamline sales processes and both the employee and the customer experience.
Marco’s full of tips and tricks for you to follow and practice to master the game of sales. It doesn’t matter how much experience you have selling, you will most certainly gain some new knowledge by working with Marco.
The Future of Sales
The future of sales is being led by the vast array of technology capabilities companies now have at their disposal including AI, Machine Learning, CRM, Video and Analytics. But technology isn’t the only area being considered. Reimagining teams, organizational structures, partnerships and selling processes will also become top of mind for companies looking to achieve growth.
Marco Mosquera Jensen helps you transform your sales process using the next generation of tools, tactics and strategies. He has dedicated his life in helping companies build modern, efficient, high tech sales processes that generate more revenue while using fewer resources.
Pulling from Marco’s analysis, you’ll also gain insight on:
- The changing relationship between the seller and the buyer.
- Understanding why we don’t have a technology problem, but rather, we have a people and process problem.
- Why building a bias for your employees and your existing customers will help maintain growth when customer acquisition slows.
- How best to leverage technology to streamline sales processes and both the employee and the customer experience.
Marco’s full of tips and tricks for you to follow and practice to master the game of sales. It doesn’t matter how much experience you have selling, you will most certainly gain some new knowledge by working with Marco.
Thought Leadership
Great leaders work among their people, not above their people. Marco is helping you build a team of strong leaders around you, creating better performance for the whole organization. Marco’s proprietary methodology offers you and your team a comprehensive leadership development process that will inspire everyone to lead beyond their titles, find and develop other emerging leaders, and create a culture of leadership that propels your organization. even when you’re not monitoring them.
MARCO’S LEADERSHIP PROCESS
- Listen: First, he listen and understand the unique challenges your team or organization is facing so we can develop the best solution for your needs.
- Plan: He provides a detailed plan, customized to your business needs. In-depth assessments allow us to offer a carefully designed approach to your organization’s development.
- Deliver: His leadership counseling techniques are striving to exceed your expectations as they execute and deliver on the plan.
- Impact: Unless his solutions are driving results in your business, he do not consider the work a success. His commitment is not only to deliver, but to continue to evaluate our effectiveness by your organizational growth.
Building a winning organization can’t rest on your shoulders alone—it takes equipping everyone on your team with the skills they need to be leaders others want to follow.
Engaging with Audiences Around the World
GROWTH | INNOVATION | CUSTOMER EXPERIENCE | SALES
